River Valley

Vision Co-chair Ron Haugen, owner of Westside Auto Pros, said there were 500 first-time attendees at this year’s Vision.
Overland Park, Kan.—Vision’s Conference Breakfast featured a Saturday breakfast, numerous speakers, guest speaker Jon Gordon and fun facts:    •   42 states represented  •   Seven Canadian Provinces  •   Attendees from St. Martin and Zimbabwe  •   500 first-time attendees.    ASA-Midwest President...
In his keynote address, Chris Chesney urges shops to move to a mentorship structure to attract and retain bright technicians.
Overland Park, Kan.—With more computing power than the latest fighter jet, some of today’s vehicles more closely resemble “complex data networks with four wheels,” said Chris Chesney, senior director of customer training at Advance Auto Parts-CARQUEST Technical Institute, at the Vision Hi-Tech...
The criteria used to determine the ACDelco Top Shops include building talented teams. From left is Service Writer Chad Stackley, Technician Ryan Williamson, Technician Jeff Hyatt, Technician Steve Sampson, Owner Jeff Bates and Technician Derek Mohart.
Crystal City, Mo.—Jeff Bates, owner of Bates Automotive, was approached about becoming an ACDelco PSC shop in 2011 and it has paid off recently as his shop was named a runner-up in the 2017 Top Shop Competition from ACDelco. “It was a pretty good deal. They reached out and let me know that we were...
Scott Schaefer says certifications from OEMs such as Tesla give confidence to consumers and insurance companies, and also attract quality-driven technicians.
Crestwood, Mo.—As Tesla aficionados await delivery of the highly anticipated Model 3, which a Morgan Stanley analyst in September predicted would triple the Tesla population by the end of 2019, the OEM has added 300 additional collision repair shops to its Tesla Approved Body Shop program. In...
Washington D.C.—The Missouri House Transportation Committee held a hearing in February to address House Bill (HB) 1444. HB 1444 would repeal Missouri’s vehicle safety inspection program. During the hearing, proponents of HB 1444 cited consumer expense and overall inconvenience as justification for...
Jon and Trista Parmentier are owners of two new CARSTAR locations.
RIVER VALLEY Bill Breuer, of Breuer’s Service Inc., in St. Louis, and Jeff Bates, of Bates Automotive & Restoration Inc., in Crystal City, Mo., were both semi-finalists in ACDelco’s 2017 Top Shops. As participants in ACDelco’s Professional Service Center (PSC) program, they excelled in...
Ranken’s John Helterbrand (left) worked with Chief’s Mike Croker to place some of Chief’s latest equipment in the department, which has been a “win/win” for both parties.
St. Louis — As vehicles rapidly become more complex and require manufacturer-specific repairs, proficiency in operating the latest in equipment will be fundamental for tomorrow’s collision repair technician, said John Helterbrand, department chair of the Automotive Collision Repair program at...
Owners Mike and Linda Silva are looking forward to holding their annual spring Basic Car Maintenance Class, April 19.
St. Louis—What began as an automotive class for women in 1998, has evolved immensely over the last 20 years at Advanced Auto Service. This month will mark the 61st anniversary of the shop’s opening and, on April 19, the shop will celebrate the 20th year of its bi-annual Basic Car Maintenance Class...
ST. LOUIS (January 31, 2018) Ranken Technical College is launching a new educational partnership with Subaru of America that will provide its students with specialized training, certifications and additional career opportunities within the expanding network of Subaru dealerships. Beginning in the...
Owner’s Scott and Beth Buenger say they will soon perform digital inspections.
Granite City, Ill.—“We’re the best-kept secret in Granite City,” said Beth Buenger, referring to the fact that despite being in business for 85 years and that 40 percent of their business is automotive care, many people still think O’Brien Tire & Service Center is and always has been just a...

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Parts & People

Parts & People is published monthly by Automotive Counseling and Publishing Company, Inc., a Colorado corporation, P.O. Box 18731 Denver, CO 80203, 303-765-4664. President-Lance Buchner. Founded by Lance Buchner and Dave Lucia.

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